At HostFast it's our aim to be the best in everything that we do, our customer service charter sets out the following goals .
"Our customer service charter guarantees
you a reliable, risk-free service.
Your support team is here to help."
Susan Shelby
Customer Services
If at anytime you are not happy with any aspect of our service, please let us know. We really care and will do our best to resolve your issue.
We are confident that you'll be pleased with the HostFast performance and support, however for your peace of mind we offer a no-quibble 90 day Money Back Guarantee on all web hosting plans. We take pride in our business so we'll probably ask you why you are leaving, but you will get a refund of hosting fees (remainder of the term) within 72 hours of requesting it.
The refund will exclude any fees for domain registration, the domain will still belong to you and you can use it with any hosting company by updating the nameservers in the client area.
Olivia Smith
"The level of support provided by HostFast is unmatched. They go above and beyond to assist with any issues or questions I have. The server performance is excellent, delivering optimal speed and reliability for my websites."
Noah Smith
"I've been a customer of HostFast for years, and I'm continually impressed with the service. Their support team is fantastic, promptly addressing any concerns and ensuring optimal performance for my websites."
Oliver Williams
"If you're looking for a reliable web hosting provider with exceptional support, look no further. HostFast ticks all the boxes. Their servers are lightning-fast, providing an excellent user experience."
We understand how important it is for you to get help when you need it. Our suppport team is there for you, 24/7, 7 days a week.
Our support team specialize in keeping your websites running fast and trouble-free so that you don't have to. Having the peace of mind of a 1stclass support team to rely on. allows you to focus on your business instead.
You can submit a support ticket, or talk to us live on live chat. You can drop us an email or call us on freephone to get a call back. No matter how you want to get hold of us we will be there for you.
We know you will love HostFast Web Hosting and our team, so it is a no-brainer for us to give you a full 90 day, money-back guarantee. No questions asked!
You won't have to wait for things to start moving at HostFast. You can get building your website straight away or have us move an existing one over for you.
You can now have fast and affordable Web Hosting here at HostFast. State of the art technology and lightening fast servers, backed up by top rate technical support guarantees it!